Warehouse Operations Manager

Essential Job Duties:

• Maintains and assures proper use of the company Enterprise Resource Planning (ERP) / Warehouse Management Systems (WMS) systems for the transaction of sales, purchase receipt, shipping and re-distribution requirements.
• Analyzes warehouse workload to estimate worker hours and creates schedules that meet both internal and external needs for Receiving, Warehouse, Shipping and our Dealers. 
• Interfaces with others in the organization to ensure customer deadlines are met.
• Develops, recommends, and implements measures to improve employee efficiency, equipment performance, and quality of services.
• Ability to adapt warehouse processes and configuration to evolving product line and technology (WMS).
• Foster a positive, high performance culture focused on accountability, teamwork, and continuous improvement.

Safety and Compliance:

• Promote and maintain a strong safety culture in compliance with OSHA regulations and company safety standards.
• Conduct regular safety audits, investigations, and corrective action reviews.
• Ensure compliance with all company policies, environmental requirements, and regulatory standards.
• Lead emergency preparedness and warehouse risk management activities.
• Ensure contractor and visitor compliance with company safety standards while operating within warehouse facilities.

Inventory Control:

• Oversees inventory accuracy through cycle counts, audits, root-cause analysis of variances, and implementation of corrective actions.
• Assures the accuracy and quality of information on warehouse documents.
• Manages proper documentation for all inventory adjustments.
• Directly responsible for the accuracy of parts inventory in the warehouse.
• Operational Leadership
• Works with the Warehouse Operations Supervisors to balance the workflow on a daily basis.
• Assures the proficiency and proper training of all warehouse operations employees 
• Knowledgeable in 6S methodology (Safety, Sort, Set in Order, Shine, Standardize, Sustain)
• Knowledge of INCOTERMS / ability to generate shipping documentation (Colli List / BOL).

Cost and Performance Management:

• Manage warehouse operating expenses and labor budgets 
• Leading continuous inventory cycle counting and annual sample inventory counts.
• Monitor productivity and cost performance against targets 
• Identify and implement cost reduction and efficiency improvement opportunities while maintaining service quality.
• Establish, monitor, and report warehouse key performance indicators (KPIs) including inventory accuracy, order accuracy, on-time shipping, productivity, labor utilization, and safety performance.
• Develop corrective action plans and continuous improvement initiatives to address performance gaps and ensure operational targets are achieved.

Supervisory Duties:

• Manages Direct Reports 4+. 
• Responsible for the overall direction, coordination and evaluation of Warehouse Operations team. 
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. 
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.