IT Network Engineer

Level I:

• Implements and supports Cisco LAN/WAN/ & wireless networks, VOIP systems, AV Conferencing equipment and related computing environments including hardware, software and their respective configurations at local and remote Liebherr facilities.
• Maintains network devices to function in a virtualized environment with VMware vSphere/vCenter, Nutanix, Hyper-V and SAN environment (Cisco,NetApp, Dell).
• Implements/Manages Cisco DNA Center, SDA/ACI, and ISE.
• Design, implement, and manage network infrastructure within cloud environments (public, private, and hybrid). This includes virtual private clouds
• (VPCs), software-defined networking (SDN), and integration with on-premises systems.
• Diagnoses, troubleshoots, and resolves hardware, software, wiring, or other network and system problems, and replace defective and outdated components as necessary.
• Gathers data pertaining to customer needs, and uses the information to identify, predict, interpret, and evaluate system and network requirements.
• Implements network security measures to protect data, software, and hardware (VLAN’s, access control lists, etc.). 
• Creates and keeps documentation updated related to new and existing IT infrastructure in the approved locations and formats.
• Maintains logs related to network performance, as well as maintenance and repair records.
• Works with product vendors to resolve hardware issues, and to improve the use and configuration of vendor products and technologies
• Performs data center management tasks and assists in the design of datacenters.
• Installs, configures, and operates network management products to monitor and maintain network equipment and computer systems. 
• Performs accurate configuration backups of devices and ensure recovery from component failures.
• Monitors network bandwidth usage at all sites and plans for bandwidth upgrades as necessary.
• Maintains accurate asset information and inventory, while adhering to asset management policies.
• Recommends changes to improve systems and network configurations. Determines hardware or software requirements related to such changes.
• Handles support requests via service desk tickets, phone, and email or in person.
• Provides network-related guidance and training to end users and IT staff.
• Stays informed of current technology, trends and best practices related to networking and computer systems. Analyzes and recommends changes and upgrades to staff and IT management.
• Protects organization's value by keeping information confidential.
• Camera systems and time keeping terminals.
• Practices 5S methodology to keep responsible areas organized and always maintained.

Level II:

• All duties of Level I
• Manages all aspects of network licensing, maintenance renewals, and service contracts.
• Manages the replacement of network infrastructure in local and remote Liebherr locations.
• Manages telecommunication and provider provisioning (DIA, MPLS, PRI, POTS etc.) for local and remote sites.
• Meets financial requirements by submitting information for budgets and monitoring expenses.
• Coordinates with vendors and with company personnel to facilitate equipment purchases.
• Assist with the planning, coordination, and implementation of network security measures to protect data, software, and hardware (VLAN’s, access
• control lists, etc.). 
• Manages accounts, network rights, and access to devices and equipment.

Level III:

• All duties of Level II
• Lead the deployment and management of advanced Cisco solutions such as DNA Center, SDA/ACI, and ISE, ensuring alignment with Liebherr
• International IT security standards.
• Design, implement, and support complex Cisco LAN/WAN and wireless networks, including VOIP systems and AV conferencing environments, across both local and remote Liebherr facilities. This includes managing virtualized environments (Nutanixl/VMware vSphere/vCenter, Hyper-V,
• SANs) and ensuring seamless integration and high availability.
• Diagnose, troubleshoot, and resolve complex hardware, software, and network issues, leveraging advanced research and analytical skills to ensure minimal downtime and optimal system performance
• Provide expert guidance and training to end users and IT staff, fostering a culture of continuous improvement and technical excellence.
• Develop, implement, and continuously enhance network security measures (e.g., VLANs, access control lists, encryption, RSA keys) to safeguard data, software, and hardware assets, ensuring compliance with internal and external security requirements.
• Leads in the creation and maintenance of comprehensive documentation for all IT infrastructure, ensuring accuracy and accessibility for audits, compliance, and knowledge sharing.
• Provide expert level guidance and training to end users and IT staff, fostering a culture of continuous improvement and technical excellence.