Warranty Administrator
The Warranty Administrator is responsible for overall coordination, processing, and re-imbursement of all Liebherr warranty programs for the Saline, MI. facility. This position is responsible for providing effective warranty support to all internal customers by utilizing excellent communications and coordination efforts for maximum LSL re-imbursement while maintaining an in-depth knowledge of product and support programs. This individual must handle multiple issues and priorities while also facilitating resolution to recurring issues and continuous process improvement.
Responsibilities
Essential Job Duties:
- Administers the commercial warranty process for maximum return of monetary compensation.
- Conducts investigations & researches data to confirm / deny warranty eligibility.
- Attends meetings. Prepares various reports including the Monthly Warranty Report.
- Submits claims for re-imbursement to OEM, 3rd party suppliers. Performs credit reconciliation.
- Recognizes patterns and potential issues. Pro-acts to minimize adverse impact and maximize financial benefit.
- Audits repair orders for re-imbursement and special commercial conditions.
- Challenges claim rejections.
- Performs pre-invoicing reconciliation
- Processes claims for services performed at customers’ facilities.
- Any other duties as assigned.
Position Specific Competencies:
- Ability to maintain high degree of motivation in a complex fast paced team environment.
- Ability to multi-task, maintain organization and analyze / solve problems.
- Ability to do schedules and manage multiple tasks and priorities (time management) and utilize
- critical thinking in the daily performance of duties to make decisions and accomplish an effective work flow.
- Ability to function productively with excellent communication skills (oral and written).
- Ability to successfully operate with ambiguous guidelines.
Competencies
Education and Experience:
- High school diploma or GED with 2-3 years of experience in related field required; or equivalent combination of education and experience.
- Previous experience in the aviation industry preferred.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
Liebherr Aerospace Saline, Inc. continues to be the first and best choice for the supply of products and services for Liebherr’s aerospace and transportation partners in the Americas. Liebherr-Aerospace Saline, Inc. is committed to achieving superior stakeholder satisfaction through continual improvement, regulatory compliance and best value solutions. The company supports customers of Liebherr’s Aerospace and Transportation systems division through technical assistance, repair and sales.
Location
Liebherr Aerospace Saline, Inc.
1465 Woodland Drive
48176 Saline, MI
United States (US)
Contact
Jose Matrille
zay.matrille@liebherr.com
