Service Manager - Offshore Cranes
Liebherr Maritime Cargo & Construction Division is seeking an experienced Service Manager for our Offshore Cranes. Reporting to the National Service Manager, in this role you will be responsible for the provision of high-level technical support and the provision of safe, effective and profitable field services to the Division and its Customers. This dynamic role is suited for someone with extensive experience in the industry and has knowledge of maritime cranes including container cranes, harbour, ship and gantry cranes etc.
Key Responsibilities
- Service Led Business development for Parts, Service and Engineering for Offshore Cranes.
- Maintain and enhance capabilities to ensure effective service delivery to customers and the Division.
- Provide leadership and direction to team members across multiple locations.
- Manage team workflow to support overall Service Department efficiency.
- Offer expert technical guidance and support to customers.
- Ensure thorough documentation, monitoring, and analysis of Liebherr equipment, focusing on modifications, reliability, and availability.
- Build and sustain strong customer relationships.
- Plan, implement, and monitor continuous improvement initiatives for service functions.
- Represent LAS at equipment performance and reliability review meetings as required.
About you
- Certificate III Mobile Plant Technology or Engineering (Mechanical) Diesel Fitter preferred
- Sound technical knowledge and experience with Liebherr maritime cranes and related equipment
- Shows capability in creating a sense of partnership and forging strong relationships.
- Ability to manage departmental P&L’s, quotes, WIP & invoicing; and to identify areas for improvement or additional business opportunity.
- Good communication and negotiation skills
- Hold a current driver’s license.
Benefits
- Global Company – Job Stability
- Technical Training and career progression opportunities
- Work life balance benefits, including 5 days bonus leave days, paid parental leave, early access to LSL
- Corporate Health Insurance Discount
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi-Fi, Rebel Sport etc
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work, and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers
How to Apply
Click on Apply Now
Liebherr Australia would like to thank you for submitting your application.
Please note: external applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
No third parties or agencies please. Emailed applications will not be accepted.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
Contact
Jennine Williams
jennine Williams@liebherr.com
