Product Support Representative

Perth
Job ID:  82174
Division:  Liebherr International
Company:  Liebherr-Australia Pty. Ltd.
Work area:  Customer Service
Country:  AU
Entry level:  Professionals
Salary: 
Type of contract:  full time
Vacancy live date: 

About Us

We’re a global original equipment manufacturer (OEM) with decades of experience, knowledge, and dedication.

We are dedicated to seeing our employees work together in environment that creates the highest quality, cutting-edge products, long-lasting relationships, improved organisational and individual capabilities, and we aim to give our employees an opportunity to grow and develop their careers.

We are currently looking for skilled Product Support Representative to join our team on a 5 on 2 off roster from Perth.

Skills and Duties

  • Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
  • Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance
  • Recommend corrective remedies to sustain or improve equipment condition & performance
  • Assisting with and conducting diagnostics evaluation of equipment failures and product faults while mentoring onsite personnel
  • Inspect plant and equipment for conformity
  • Diagnose and repair OHT Components including diagnostic analysis on Hydraulic/Electrical systems
  • Perform high level modifications/repairs to D9812 engine components as required

Qualification and Experience

  • Liebherr D9812 engine experience essential
  • Relevant Certificate III with 2 years experience, relevant Certificate IV with 12 months experience or 3 years experience in lieu of qualifications.
  • Liebherr T264 OHT experience desirable
  • Proven track record of high-level customer support
  • Customer focused, great attention to detail and high-level problem-solving skills
  • Current driver’s licence (C class minimum)
  • High Risk Licence LF, DG, EWP and WAH desirable

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work, and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

  • Salary Sacrifice and Novated Car Lease Options
  • Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program
  • Ongoing world class training and opportunities for upskilling
  • $3000 Referral Program
  • $1300 Health and Wellness Payment

Join us and launch your career with Liebherr today - How to Apply

Click via the link - Applications close by Monday 11 May 2026.

Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.

Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mansi Nagpal.

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering. 

Location

Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

Contact

Mansi Nagpal

mansi.nagpal@liebherr.com