Product Support Advisor
The Opportunity
We are currently looking for a skilled Product Support Advisor to join our team
Skills and Duties
- Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
- Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance,
- Assisting with and conducting diagnostics evaluation of equipment failures and product faults
Qualification and Experience
- Liebherr OHT experience essential
- Certificate III Electrotechnology (HV)
- Proven track record of high-level customer support
- The ability to provide accurate and timely advice
- Customer focused, great attention to detail and outstanding problem-solving skills
- Inspect plant and equipment for conformity
- Read and interpret engineering drawings, technical specifications and manuals
- Maintain, overhaul and test electrical/electronic equipment
- Repair Vehicle/Plant Electrical Components including diagnostic analysis on electrical systems
- Perform modifications to wiring looms and electrical components
What we can offer you?
At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):
- Paid Parental Leave | Purchase Leave | Early Access to LSL
- Corporate Health Insurance | Novated Lease | Travel Club
- Liebherr One Hub – Employee discount portal for great savings
- Financial stability | annual reviews | service & manager rewards | career progression
- Training programs and opportunities to ensure your continued growth
- Soft skills and Leadership training programs
- $3,000 Employee Referral Program
Diversity and Inclusion
Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
Contact
Jennine Williams
Jennine.Williams@liebherr.com
