ICT Support Engineer - Level 1
About the role
Reporting to the Team Leader, IT Security, and Infrastructure, you will work within a small dynamic team and be responsible for the provision of timely and efficient IT technical support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results. Salary will be between $75,000-$85,000 per annum.
Duties Include but are not limited to:
- Provide first-level technical support to end-users, including troubleshooting hardware and software issues, network connectivity problems, and email-related concerns
- Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
- Responding in a timely manner to service issues and requests
- Providing technical support to the branch (this may be in person or over the phone)
- Testing new technology and training users
- Active participation in the implementation of new IT solutions and services
Skills & experience:
- Relevant qualification plus at least 1 year of relevant experience
- Computer hardware and software installation skills
- Advanced problem-solving skills
- Knowledge in the distribution and disposal of classified data/documents/devices
- Determining customer needs and establishing service solutions and forecasts
- Maintains a positive and optimistic attitude
- Communicates effectively and appropriately with others
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Benefits
- Employee Benefits including: 10 weeks paid parental leave, 5 bonus leave days, ability to purchase leave, ability to access LSL early
- Liebherr One Hub – Employee discount portal for great savings
- Training programs and opportunities to ensure your continued growth
- In house soft skills and Leadership training programs
How to apply
Please apply via the link below.
Applications close 17 July 2025.
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.
No agencies or third parties please.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kushali Raghwani.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
Contact
Kushali Raghwani
kushali.raghwani@liebherr.com
