Autonomy Support Engineer - 24x7 Mining Support x 2
About the Company:
For more than 75 years, Liebherr has stood for a large, continually developing range of sophisticated products and services. Liebherr’s updated and expanded technology portfolio features cutting-edge technology designed to optimise all aspects of day-to-day mining operations, provide customers with both full and semi-autonomous solutions for their fleets, and streamline issue resolution for onsite personnel. The company’s commitment to partnering with customers throughout the entire life cycle of their products is a testament to the Liebherr family’s values.
About the Role:
As a global OEM, we are paving the way with new technology. The Autonomy Support Engineer will provide sound technical leadership and guidance to team members and be a proactive contributor to wider customer support team regarding continuous improvement initiatives and standardisation of projects.
Skills and Duties:
With an immediate start you will:
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Provide technical guidance to the 24x7 Mining Support solution team and the wider Customer team enabling them to deliver support services on time, to budget and to the required standard
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Contribute to product reviews, new product development, strategy execution and deployment
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Support the development of the 24x7 Mining Support solution, defining use cases, stakeholder requirements and training recommendations where applicable
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Actively participate in continuous improvement activities and projects as required
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Collaborate with colleagues and peers to understand customer experience and problem solve in the case of product deficiency.
Essential Requirements:
To be successful in this role, you will have:
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Engineering or trade qualification with significant industry experience
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A demonstrated experience providing technical expertise to operational teams
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Proven experience working in cross-functional teams in a 24x7 environment.
Desirable Requirements:
Ideally you will have experience:
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With autonomous equipment, ideally within the mining industry
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Working in a continuous improvement environment
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Working on Liebherr equipment and sound working knowledge of the tools and processes available.
Applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
Our Offer:
Diversity and Inclusion:
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
Culture:
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Benefits:
Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL
Corporate Health Insurance | Novated Lease | Travel Club
Liebherr One Hub – Employee Discount Portal for Great Savings
Soft skills and Leadership training programs
How to apply:
Enquires to Jansia McCormack - HR Business Partner.
Applications close COB 21st of April 2025. Candidates are advised that interviews may commence before closing date.
No agencies or third parties please.
Liebherr Australia would like to thank you for submitting your application.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rhea Paul.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
Contact
Rhea Paul
Rhea.Paul@liebherr.com
Jansia McCormack
