Front Office Desk Executive

Job Summary / Purpose of Position

Person plays a Vital role as well as being the first point of contact for visitors and help the business run smoothly

Role and Responsibilities

• Meeting and greeting all visitors to the office by following proper etiquetes
• Answering telephone calls received on common no. and forwarding them to the concerned person
• Maintaining Signage TV of the reception area
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receiving and dispatching couriers
• Raising all the service calls with the service provider
• Co-ordinating and following up with Service provider for the calls registered
• Assisting HR in conducting employee events
• Following up with the vendors for delivery
• Managing visitors book
• Maintain in and out register of couriers with their invoice bills and hand over them to the allotted person

Qualification and Education Requirements

Any Graduation

Experience

3-4 Years of Experience in same field. Proven work experience as a Receptionist, Front Office Representative or similar role

Preferred Skills / Special Skills 

Fluency in English language

Building positive Relationship with Internal Employees

Professional attitude and presentable appearance

Operational knowledge of MS-Office

Behavioral and Professional Competencies

Customer service skills

The ability to work well with others

To be thorough and pay attention to detail

Patience and the ability to remain calm in stressful situations

Sensitivity and Understanding