Asst. Manager - Scientific & Healthcare Refrigeration

Location: Mumbai/Delhi

Job summary: 

Responsible for :

• Management and development of key accounts in Scientific & Healthcare segments (laboratories, pharmaceuticals, hospitals, research institutions)  
• Driving sales growth, customer acquisition, and market expansion for healthcare refrigeration products
• Handling techno-commercial discussions, tendering, and customer relationship management
• Coordination with internal teams for product positioning, service delivery, and customer satisfaction

• Ensuring alignment with organizational sales strategy and compliance standards

Responsibilities:

• Manage and develop key accounts within Scientific & Healthcare segments
• Identify new business opportunities and expand market presence
• Achieve defined sales targets (revenue, margin, and volume)
• Execute sales strategies aligned with company objectives
• Handle tendering processes including preparation of techno-commercial offers
• Conduct customer meetings, presentations, and technical discussions
• Coordinate with internal departments (service, logistics, product management)
• Ensure adherence to pricing guidelines, company policies, and compliance standards
• Monitor market trends, competitor activities, and customer requirements
• Participate in exhibitions, conferences, and industry networking events

Roles:

• Develop and maintain strong customer relationships with key stakeholders
• Drive customer acquisition and retention strategies
• Provide technical consultation to customers for product selection and application
• Negotiate contracts, pricing, and commercial terms
• Coordinate with service teams to ensure high customer satisfaction
• Support product customization and solution-based selling
• Maintain CRM data and sales reporting
• Ensure timely order closure, invoicing, and payment follow-ups
• Collaborate with marketing for campaigns and brand visibility initiatives
• Support internal teams with market intelligence and customer feedback

Basic Education and Experience

• Bachelor’s degree in pharmacy/ engineering / Life Sciences / Refrigeration Technology
• MBA (Sales/Marketing) preferred
• 8–12 years of experience in B2B sales (preferably healthcare, lab equipment, or pharmaceutical product)

Competency and skill

• Strong leadership and customer management skills
• Excellent communication and negotiation skills
• Technical understanding of refrigeration / healthcare equipment
• Knowledge of sales processes, tendering, and key account management
• Proficiency in CRM systems and MS Office
• Analytical thinking and problem-solving ability
• Ability to work cross-functionally and manage stakeholders