Service Manager
Liebherr Australia’s Mobile Crane department are looking for a Service Manager for our Victoria, Tasmania and South Australia operations.
In this position you will become the lead of our skilled workforce and support the continued growth from a very solid foundation. The role involves supporting and developing the Service team to ensure delivery of top-tier after-sales support, meeting a range of KPI’s, Identifying and pursuing growth opportunities in the market.
This dynamic role is suited for someone who is both motivated and customer focused with experience in the crane, heavy vehicle, or fleet maintenance industry.
Key Responsibilities
- Maintain and develop customer relations.
- Manage service team and workload including warranty and product improvement works
- Continuous improvement
- Maintain implemented safety standards and ongoing safety culture.
- Pursue new and existing Service sale opportunities.
- Manage financial responsibilities for the Service department (P&L and WIP)
- Coaching and development of Service Team
About You
- Proven experience in a mechanical repair and service leadership
- Technical experience with Liebherr Mobile Cranes an advantage but not essential
- Ability to manage departmental P&L’s, quotes, WIP & invoicing; and to identify areas for improvement or additional business opportunity.
- Driven to create partnerships.
- Good communication and negotiation skills
- Outstanding communication and negotiation skills.
- Attention to detail across all areas.
- Hold a current driver’s license.
Benefits
- Global Company – Job Stability.
- Development and career progression opportunities.
- Leave benefits including 5 days bonus leave days, paid parental leave, early access to LSL.
- Corporate Health Insurance Discount.
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc.
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work, and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
How to Apply
Please apply via the link below.
Gayatri Das - HR Officer
Applications close COB 12 July 2025
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Emailed applications will not be accepted.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Gayatri Das.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
41-45 Ordish Road
3175 Melbourne
Australia (AU)
Contact
Gayatri Das
gayatri.das@liebherr.com
