Training & Adoption Manager (m/f/d)
Join Liebherr, a global leader in engineering and manufacturing, as we continue our digital transformation journey.
We are looking for a Training & Adoption Manager (m/f/d) to support the successful deployment of major global transformation programs, including our SAP S/4HANA greenfield implementation, and related enterprise platforms such as Microsoft Dynamics 365 CRM & Field Service.
Based in our growing Global IT Shared Service Centre in Madrid, you will work closely with the Global Training Lead, and take responsibility for translating the Training strategy into effective training execution across rollout waves, countries and user groups.
This is a highly visible and international role with significant ownership. You will coordinate business stakeholders, functional teams and implementation partners, ensure training readiness ahead of go-lives, and help build a scalable training and adoption model for a multi-year global transformation.
We offer you the opportunity to contribute to one of Liebherr’s most important transformation journeys, with a high level of responsibility, international exposure and the opportunity to help shape how training and adoption are delivered globally.
The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time spent on-site on a weekly basis.
Creating passion: your responsibilities
- Translate the global training strategy into wave- and country-specific training plans in close collaboration with the Training Lead.
- Own the planning, coordination and execution of training deployment activities across SAP S/4HANA, and related transformation programs.
- Coordinate training activities across functional teams, business stakeholders, local organizations, implementation partners and key-user communities.
- Support Training Needs Analysis (TNA) and ensure training plans reflect the relevant business processes, system changes and user populations.
- Oversee the preparation and quality of training materials, ensuring consistency with agreed standards and the latest process and system design.
- Support the execution of train-the-trainer and key-user enablement approaches to scale training effectively across countries and legal entities.
- Drive the use of digital adoption platforms such as WalkMe, training content creation tools (Articulate Rise and Synthesia) and learning management systems (SuccessFactors)
- Define and monitor training KPIs, user readiness and feedback, and proactively manage training-related risks and dependencies.
- Maintain effective reporting, documentation and action tracking using tools such as JIRA and Confluence.
- Continuously improve the training delivery model, tools and ways of working across rollout waves.
Contributing your strengths: your qualifications
- 5+ years of experience in training, learning, user adoption or change enablement within large-scale business or technology transformation programs.
- Experience coordinating training delivery across multiple workstreams, countries or business units, and working with external implementation partners.
- Experience with SAP S/4HANA, SAP ERP or other major enterprise transformation programs is highly desirable.
- Strong understanding of Training Needs Analysis, instructional design, and role-based training approaches.
- Familiarity with digital adoption and learning technologies such as WalkMe, SAP Enable Now, Articulate 360, SuccessFactors Learning or similar tools is an advantage.
- Strong project management, coordination and stakeholder-management skills.
- Excellent communication, facilitation and presentation skills.
- Fluent English is required; Spanish, German or other European languages are an advantage.
- Proactive, hands-on and collaborative mindset, with the ability to operate effectively in an international and fast-changing environment.
- Willingness to travel internationally, up to approximately 30%, particularly around key rollout and go-live periods.
Our commitment to you: your benefits
At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration and long-term career growth:
- Competitive compensation and benefits package that recognizes your expertise
- Flexible and hybrid working model
- Creative freedom and responsibility to shape processes and solutions in our global transformation
- Continuous learning and development with tailored training and certification opportunities
- Meal vouchers
- Life and accident insurance
- Option to include a premium private health insurance package as part of the flexible remuneration
- A safe, stable and international workplace within a trusted family business that invests in people
Please note that we can only accept applications submitted through our website, using the online application form.
Please note that we do not accept applications via recruitment agencies for this position.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.
One Passion. Many Opportunities.
The company
Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.
Location
Liebherr IT Shared Service Centre Ibérica, S.L.
Parque Norte. Alamo building Serrano Galvache, 56
28033 Madrid
Spain (ES)
Contact
Karoliina Rissanen
karoliina.rissanen@liebherr.com
