Program Manager for S/4HANA rollouts and CRM integration (m/f/d)
Join Liebherr, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated Program Manager for S/4HANA rollouts and CRM integration (m/f/d) to play a key role in our global transformation programs.
In this role, you will lead the successful rollout of SAP S/4HANA solutions across multiple countries and entities, ensuring alignment with Liebherr’s global template. You will also coordinate the integration with Microsoft Dynamics CRM and Field Service solutions, supporting end-to-end business processes across our Sales and Service companies.
You will be responsible for delivering complex, multi-country deployments, ensuring alignment between business and IT stakeholders, and maintaining high standards of quality, timeline, and scope of control. You will be part of an international, cross-functional environment that values collaboration, methodology, and long-term thinking, making a direct impact on how Liebherr operates globally.
The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time on-site.
Creating passion: your responsibilities
- Lead end-to-end S/4HANA rollout projects across multiple countries, ensuring alignment with Liebherr’s global template, standards, and governance frameworks.
- Plan, manage, and control project execution, including scope, timeline, budget, risks, and dependencies, ensuring successful delivery of rollout milestones.
- Coordinate cross-functional teams and streams (Finance, Logistics, Service, Data, BI, etc.) to ensure integrated and consistent end-to-end solutions.
- Ensure effective integration with Microsoft Dynamics CRM and Field Service, aligning processes across ERP and customer engagement platforms.
- Act as the primary point of contact for business and IT stakeholders, ensuring clear communication, alignment, and decision-making throughout the project lifecycle.
- Drive rollout readiness activities, including planning, testing coordination, cutover preparation, and go-live execution.
- Manage and monitor risks, issues, and dependencies, proactively identifying mitigation actions and escalating where necessary.
- Ensure adherence to project governance, quality standards, and methodologies, collaborating closely with transformation governance and release management teams.
- Coordinate internal teams, external partners and system integrators, ensuring quality of the deliverables and alignment with Liebherr’s expectations.
- Support change management and business enablement activities, ensuring smooth adoption of new processes and systems.
- Provide structured reporting to program leadership, ensuring transparency on progress, risks, and key decisions.
- Travel (up to 30%) to Liebherr sites worldwide to support rollout execution and stakeholder alignment.
Contributing your strengths: your qualifications
- Bachelor’s or Master’s degree in Business Administration, Information Systems, Engineering, or a related field.
- 7+ years of experience in project management, with a strong track record delivering SAP transformation projects, preferably S/4HANA rollouts.
- Proven experience managing multi-country deployments and template-based rollouts in complex, multinational environments.
- Strong understanding of end-to-end business processes across finance, logistics, sales, and service domains.
- Experience coordinating integrated landscapes, including ERP systems (SAP S/4HANA) and CRM platforms (e.g., Microsoft Dynamics CRM / Field Service).
- Solid knowledge of project management methodologies, including waterfall and agile approaches.
- Experience working with system integrators and external partners, ensuring delivery, quality and alignment.
- Fluent in English (written and spoken); additional languages (e.g., German) are an advantage.
- Willingness to travel internationally (up to 30%) as required by project work.
- Certifications in SAP Activate and Project/Program Management (PMP, PRINCE2) are a plus.
Our commitment to you: your benefits
At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration, and long-term career growth:
- Competitive compensation and benefits package that recognizes your expertise.
- Flexible and hybrid working model.
- Creative freedom and responsibility to shape processes and solutions in our global transformation.
- Continuous learning and development with tailored training and certification opportunities.
- Meal vouchers.
- Life and accident insurance.
- Option to include a premium private health insurance package as part of the flexible remuneration.
- A safe, stable and international workplace within a trusted family business that invests in people.
Please only use the online application option.
Please note that we do not accept applications via recruitment agencies for this position.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.
One Passion. Many Opportunities.
The company
Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.
Location
Liebherr IT Shared Service Centre Ibérica, S.L.
Parque Norte. Alamo building Serrano Galvache, 56
28033 Madrid
Spain (ES)
Contact
Karoliina Rissanen
karoliina.rissanen@liebherr.com
