Technical Trainer
As a Technical Trainer you will be responsible to develop and deliver technical and operator training for our container handling cranes. Cooperation with internal departments, suppliers, other Liebherr factories within the division and group, and mixed sales companies is essential.
Key Elements of the Role
Responsibilities shall include, but are not limited to the following:
- Deliver technical training courses to customers (internally and externally), on customer premises globally, online, and inhouse at Liebherr.
- Develop training courses and material, as well as ‘on-demand’ courses, to meet customer needs.
- Evaluate and modernise existing training courses and material.
- Investigate and develop tools and packages to deliver training.
- Liaise with customers, to plan and execute training courses.
- Coordinate and supervise customers during visits to LCC.
- Liaise with internal departments to develop and maintain knowledge of products and gather content, keeping up to date on new developments.
- Promote and market Liebherr brand, products, and services.
- Establish new and develop existing relationships with customers.
- Develop and maintain close working relationships, locally within the company and globally within the Maritime division and Liebherr group of companies.
- Cooperate internally and coordinate with external departments for purpose of continuous improvement and development.
- Evaluate and monitor competition.
- Develop reports and KPI from available data.
- Maintain a customer focused approach.
- Ensure quality, environmental and Health & Safety standards are always maintained.
- Contribute to Continuous Improvement and Quality Management.
Qualifications Requirements and Experience
Minimum
- A third level qualification or apprenticeship in an electrical or mechanical discipline.
- Practical experience of troubleshooting, maintenance, and repair of machinery.
- Proficient IT skills, with a good working knowledge of MS Office, incl. Power Point.
- Willingness to travel and work at height.
Competencies
- Experience as a trainer an advantage.
- Experience working in an office environment.
- Strong ability to explain complex technical content clearly and effectively.
- Excellent communication and presentation skills at all levels.
- Intercultural competence and enjoyment working with people worldwide.
- Strong team player with reliability and an independent working style.
- High willingness to travel, including internationally.
- Customer-focused with a professional and positive approach.
- Strong planning and organisational skills with the ability to manage multiple priorities.
- Self-motivated with a commitment to continuous learning and professional development.
- Adaptable and flexible, with the ability to respond to changing customer and business needs.
- Analytical and problem-solving mindset with the ability to translate technical information into practical learning solutions.
- Confidence delivering training to groups and individuals from diverse technical backgrounds.
- Strong attention to detail and commitment to quality and safety standards.
Benefits
- Competitive Salary
- Paid overtime
- End of Year Bonus
- Pension Scheme
- Service Pay
- Early finish on a Friday
- 21 days annual leave + Length of service days
- Company Fixed Days
- Subsidised canteen
- Sports and Social Club
- Retailer Discounts
- Life Assurance
- Refer a friend Scheme
- Maternity Pay
- Educational assistance
- Career Progression Opportunities
**Please note, CV's will not be accepted directly by email.
**We do not require the assistance of recruitment agencies for this role.
#LCC
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Micheal Maher.
One Passion. Many Opportunities.
The company
Liebherr Container Cranes Ltd. is one of the world's leading manufacturers of ship to shore cranes, rail mounted gantry cranes and rubber tyre gantry cranes. From its base in Killarney, Ireland, the company designs, builds and exports container cranes worldwide. Founded in 1958 as the first Liebherr factory outside of Germany, today, container cranes manufactured by Liebherr in Ireland are renowned for their quality, longevity and productivity.
Location
Liebherr Container Cranes Ltd.
Killarney
Ireland (IE)
Contact
Micheal Maher
micheal.maher@libherr.com
