Sales Technical Specialist
We are seeking a highly motivated and experienced Sales Technical Specialist to maintain continuous sales and aftersales coverage in the Indonesian market. The role will promote Liebherr mobile and crawler cranes, aftersales services, and spare parts.
Your responsibilities
- Identify and develop new business opportunities for mobile and crawler cranes in Indonesia for both sales and aftersales segments
- Actively source and qualify leads from: New construction projects, Infrastructure developments, Oil & gas, mining, and industrial sectors
- Build strong relationships with sales teams, aftersales teams, key decision-makers, project owners, and contractors, equipment rental companies
- Support the sales team by providing: Market intelligence, Technical consultation, Early-stage project insights
- Monitor project pipelines and track upcoming crane demand
- Promote and expand aftersales services including: Maintenance contracts, Spare parts sales, Field service and repairs
- Identify opportunities within existing customer base to increase service revenue
- Develop and implement aftersales strategies to improve customer retention and repeat business
- Achieve assigned aftersales revenue and sales targets
- Prepare and present technical proposals and commercial quotations for: Aftersales services, Service agreements, Technical upgrades
- Provide technical consultation to customers on crane operation, maintenance, and lifecycle optimization
- Conduct site visits to assess customer needs and recommend appropriate solutions
- Work closely with service manager and technical teams to ensure accurate and competitive proposals
- Develop and maintain long-term relationships with customers across Indonesia
- Act as a trusted advisor to customers by providing: Technical expertise, Prompt support, Commercial solutions
- Handle customer feedback, complaints, and technical issues in coordination with internal teams including negotiation with customers when required
- Ensure high levels of customer satisfaction and engagement
- Analyse market trends, competitor activities, and pricing strategies
- Identify growth opportunities in both new equipment and aftersales segments
- Provide regular feedback to management on: Market conditions, Customer needs, Competitive landscape
- Support development of business strategies for Indonesia market expansion
- Ensure all activities comply with company HSE (Health, Safety & Environment) standards
- Maintain accurate sales reports, forecasts, and customer records
- Follow company policies, procedures, and ethical standards and reporting directly to Service Manager
Your qualifications
- Bachelor degree in Mechanical Engineering, Electrical Engineering, or Mechatronics or related
- Industrial Engineering, Business Administration, or other technical fields with relevant experience in heavy equipment or crane sales
- Deep understanding of Liebherr mobile and crawler cranes and their applications
- Ability to provide technical support and advice to customers
- Willingness to conduct site visits and travel extensively within Indonesia
- Up to date with industry trends and technologies
- Strong customer relationship and customer service skills
- Ability to resolve customer issues and complaints promptly
- Proven track record in sales and business development, preferably in construction or heavy equipment
- Excellent communication and interpersonal skills
- Proficiency in English and Indonesian
- Commitment to company HR rules, policies, and safety (HSE) requirements
Our commitment to you: your benefits
At Liebherr, you can expect a challenging, interesting area of work in an internationally successfull group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Vilda Amalia Salsabil.
One Passion. Many Opportunities.
The company
Location
PT. Liebherr Indonesia Perkasa
Beltway Office Park, Tower A, 8th Floor Jl. Ampera Raya No. 09-10 Kel. Ragunan, Kec. Pasar Minggu, Jakarta Selatan 12550, Indonesia
12550 Jakarta
Indonesia (ID)
Contact
Vilda Amalia Salsabil
ptl-recruitment@liebherr.com
