Sales Technical Specialist
We are seeking a highly motivated and experienced Technical Sales to join our team in Indonesia. The successful candidate will be responsible for promoting and selling Liebherr mobile and crawler crane products and parts to customers in the Indonesian market. This role requires a strong technical background, excellent communication skills, and a deep understanding of the construction and infrastructure industry.
Your responsibilities
- Identify and develop new business opportunities for mobile and crawler cranes in Indonesia
- Actively source and qualify leads from: New construction projects, Infrastructure developments, Oil & gas, mining, and industrial sectors
- Build strong relationships with key decision-makers, project owners, and contractors, equipment rental companies
- Support the sales team by providing: Market intelligence, Technical consultation, Early-stage project insights
- Monitor project pipelines and track upcoming crane demand
- Promote and expand aftersales services including: Maintenance contracts, Spare parts sales, Field service and repairs
- Identify opportunities within existing customer base to increase service revenue
- Develop and implement aftersales strategies to improve customer retention and repeat business
- Achieve assigned aftersales revenue and sales targets
- Prepare and present technical proposals and commercial quotations for: Aftersales services, Service agreements, Technical upgrades
- Provide technical consultation to customers on crane operation, maintenance, and lifecycle optimization.
- Conduct site visits to assess customer needs and recommend appropriate solutions.
- Work closely with service manager and technical teams to ensure accurate and competitive proposals.
- Develop and maintain long-term relationships with customers across Indonesia
- Act as a trusted advisor to customers by providing: Technical expertise, Prompt support, Commercial solutions
- Handle customer feedback, complaints, and technical issues in coordination with internal Teams
- Ensure high levels of customer satisfaction and engagement
- Analyse market trends, competitor activities, and pricing strategies
- Identify growth opportunities in both new equipment and aftersales segments
- Provide regular feedback to management on: Market conditions, Customer needs, Competitive landscape
- Support development of business strategies for Indonesia market expansion
- Ensure all activities comply with company HSE (Health, Safety & Environment) standards
- Maintain accurate sales reports, forecasts, and customer records
- Follow company policies, procedures, and ethical standards
Your qualifications
- Diploma or Technical Certificate in Mechanical, Electrical, Mechatronics, or a related field
- 1–2 years of relevant experience in the heavy equipment industry, fresh graduate are welcome to apply
- Minimum 3–5 years of experience in: Heavy equipment sales or Technical service with commercial exposure
- Proficiency in English and Indonesian (Bahasa Indonesia)
- Good knowledge of Microsoft Oice and reporting tools
- Basic knowledge of mobile and crawler cranes and their applications
- Understanding of heavy equipment lifecycle, maintenance, and service requirements
- Proven ability in both sales development and technical solution selling
- Ability to prepare technical-commercial proposals and negotiate with customers
- Strong communication and interpersonal skills
- Customer-focused with strong relationship-building ability
- Self-driven and able to work independently in a dynamic market environment
- Strong analytical and market awareness capability
- Willingness to travel extensively across Indonesia
Our commitment to you: your benefits
At Liebherr, you can expect a challenging, interesting area of work in an internationally successfull group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Vilda Amalia Salsabil.
One Passion. Many Opportunities.
The company
Location
PT. Liebherr Indonesia Perkasa
Beltway Office Park, Tower A, 8th Floor Jl. Ampera Raya No. 09-10 Kel. Ragunan, Kec. Pasar Minggu, Jakarta Selatan 12550, Indonesia
12550 Jakarta
Indonesia (ID)
Contact
Vilda Amalia Salsabil
ptl-recruitment@liebherr.com
