General Manager - Sales

Essential Job Duties:

• Directs and coordinates all activities within the MCC Sales Organization and Administration, which are responsible for the overall development and management of customer relationships in the USA, and identifies, coordinates and develops effective business relationships with the customers to ensure maximum market penetration.
• Actively manages and plans in cooperation with the National Sales Manager FE the MCC rental fleet to achieve utilization targets and drive market share profitably 
• DiSC (Digital Solutions), is responsible for the development of the promotion of Liebherr digital solutions suited for our customer base.  Identifies and plans required resources, and drives organizational engagement  
• Develops and communicates a clear Sales Vision and Strategy that aligns with broader company objectives and aligns LUS MCC efforts with product and market strategies of MCC and its factories where applicable.
• Leads change initiatives while fostering a culture of continuous learning and adapting to evolving market and customer needs.
• Develops annual sales budgets and forecasts 
• Supports development of LUS-MCC long term budget planning and forecasting 
• Analyzes all markets for potential and offers critical market feedback to MCC factories and leadership
• Actively liaise with General Manager of Customer Service to be sure that growth goals are aligned internally and support plans are developed
• Coordinates activities with the LUS Marketing Department, which includes planning and implementation of marketing strategy, including advertising and PR, planning and execution of trade shows, planning and implementation of customer retention / development program. 
• Works closely with the Divisional Director to ensure company targets for growth, retention and profitability are met.
• Plans, develops and implements organization policies and goals.

Supervisory Duties:

• Directly manages the entire Sales team, Sales administration, and used Equipment Sales Manager. 
• Responsible for the overall direction, coordination and evaluation of Sales team. 
• Coaching and mentoring the teams and focusing on Talent Development.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Directly manages the Sales and Sales Administration Team, while collaborating closely with the Customer Service organization
• Responsible for the overall direction, coordination and evaluation of the team. 
• Works closely with Training manager to be sure customer and employees are properly developed on Liebherr product and systems
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Demonstrated knowledge of products and the industry.
• Demonstrated strong supervisory skills and the ability to direct and manage others.
• Should have poise and confidence when speaking and presenting to groups for training and product introductions.
• Sound judgment and high integrity with ability to perform duties at customer sites and locations as required.
• Ability to create and foster a team environment.
• Demonstrated ability to provide quality training and related product knowledge to others within the organization as well as team members.
• Excellent communication skills, both verbal and written.
• Ability to function in a team environment and work with other groups.