Field Service Engineer - Cannock

•    Carry out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
•    Ensure a good knowledge and understanding of Job Specific Safety Assessments (JSSA)
•    Diagnose specific fault issues and action appropriately.
•    Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
•    Ensure all service information is read, understood and filed.
•    Correctly file all service manuals and that they are consistently updated.
•    Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
•    Escalates the appropriate action in relation to broken or damaged company equipment.
•    Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
•    Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
•    Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is left. 
•    Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency.