Warranty Investigation Technician (m/f/x)
Your Responsibilities
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You are responsible for the inspection and diagnosis of complete engines as well as individual components and small parts, in active collaboration with your assembly colleagues
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You analyze fault patterns, identify their root causes, and present them in a clear and comprehensible manner
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You carry out effectiveness tests on product-improved components and/or assemblies
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You are responsible for initiating and maintaining relevant data in internal Liebherrr systems and for processing supplier complaints
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You prepare comprehensive technical reports in the event of damage cases
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You participate in internal and external meetings and provide technical support (e.g., Customer Service, Supplier Management, Research & Development)
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You provide technical support to Customer Service account managers and offer decision-making guidance in the processing of warranty claims
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You provide technical support to technical departments (e.g., Quality, Development) within the framework of product improvement processes
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You are responsible for the timely completion of your investigations and for meeting specified deadlines
Your Profile
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You have completed vocational training (EFZ/CFC) as a mechanic or mechatronics technician in the fields of automotive, commercial vehicles, construction machinery, or agricultural machinery, as well as additional training as a diagnostic technician and/or technical specialist
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You have several years of professional experience and a strong affinity for diagnostics and root cause analysis
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You have experience working in a company with an international environment and matrix organization, or you are willing to acquire this experience
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You have very good German and very good English language skills; knowledge of French is an advantage
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You have good knowledge of MS Office applications
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You are characterized by reliability and a strong sense of responsibility. You demonstrate a high level of endurance, concentration, and teamwork skills. You are willing to take initiative and work independently
Our offer
Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.
In order to ensure a fair application process, we cannot accept applications by post or email.
This position is subject to a background check process; the process is conducted by our partner Aequivalent.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Anna KOMARDINA.
One Passion. Many Opportunities.
The company
Liebherr Machines Bulle SA is the centre of excellence for combustion engines (diesel and gas engines) and hydraulic components (axial piston pumps and motors). The company develops and produces various products, which find their use in building construction and civil engineering, mining, agriculture, decentralised energy, machine and plant engineering, as well as aerospace.
Location
Liebherr Machines Bulle SA
7, Rue Hans-Liebherr
1630 Bulle
Switzerland (CH)
Contact
Anna KOMARDINA
+41 26 913 31 11
