Service Data Scientist (m/f/x)
Your Responsibilities
- You take ownership of the Sales analytics domain, providing data-driven insights into actual sales performance and untapped sales potential
- You systematically build transparency on sales potential across the installed base and actual sales performance to help focus commercial efforts where they can have the greatest impact
- You provide customer and sales insights to support portfolio, pricing and go-to-market decisions
- You share accountability with Sales for realizing jointly identified sales potential, as measured against agreed KPIs
- You ensure reliable and consistent sales figures through harmonized definitions across the team and follow up on CRM data quality issues with the responsible data owners until resolution
- You provide early warnings of relevant developments in sales performance and hit rates, and proactively propose automation and process improvements to reduce manual effort
- You ensure business continuity through up-to-date documentation and mutual deputyship during absences
Your Profile
- You hold a Master's degree in Data Science, Statistics, Mathematics, Computer Science, Business Analytics, Industrial Engineering or a related field
- You have at least two years of experience in data science, sales analytics or commercial analytics. Experience in the aftermarket is considered an advantage
- You have an excellent command of English. Knowledge of German and/or French is considered an advantage
- You have advanced knowledge of statistical analysis and machine learning
- You have a strong command of Python or R and SQL for data analysis and modelling, as well as proven experience with dashboards and reporting using business intelligence (BI) tools
- You combine strong analytical thinking with commercial pragmatism and can translate complex analyses into clear recommendations and tangible business impact. You are curious, work independently and have strong coordination skills across different departments. You enjoy working in a cross-functional and international environment
Our Offer
Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.
In order to ensure a fair application process, we cannot accept applications by post or email.
This position is subject to a background check process; the process is conducted by our partner Aequivalent.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Anna KOMARDINA.
One Passion. Many Opportunities.
The company
Liebherr Machines Bulle SA is the centre of excellence for combustion engines (diesel and gas engines) and hydraulic components (axial piston pumps and motors). The company develops and produces various products, which find their use in building construction and civil engineering, mining, agriculture, decentralised energy, machine and plant engineering, as well as aerospace.
Location
Liebherr Machines Bulle SA
7, Rue Hans-Liebherr
1630 Bulle
Switzerland (CH)
Contact
Anna KOMARDINA
+41 26 913 31 11
