Rental Contract Manager

•    Contributing to the sales growth of the division by generating rental contract leads as a result of effective networking, referrals and prospecting.
•    Successfully identifying, penetrating and successfully closing business opportunities.
•    Negotiating within a defined framework so as to be able to achieve an agreed rental contract.
•    Monitoring pending rental contracts closely and rapidly escalating any delay issues to minimise any financial loss.
•    Consistently achieving sales and profitability targets.
•    Maintaining an excellent relationship with the technical support functions ensuring that the correct specifications for an order are delivered to the customer.
•    Actively developing a network of new customer relationships with new and existing clients.
•    Maintaining and developing an excellent relationship with existing clients, establishing regular communication to be able to assess any new requirements.
•    Maintaining an accurate database of all customer contact details and sharing this information willingly with other areas of the business.
•    Taking ownership for customer complaints, remaining the point of contact and resolves these to a satisfactory conclusion.
•    Identifying the opportunity to supervise product demonstrations at selected customer sites to facilitate the closing of a new rental contract.
•    Taking the initiative to be involved with product and industry exhibitions and is able to add value.
•    Managing work activities in an efficient manner, ensuring that data is entered onto the Liebherr system according to timeline requirements.
•    Constantly monitoring competitor and market activity and can respond proactively to this.
•    Effectively communicating current prospects to Liebherr-Great Britain Ltd for new and used machines.