Service Manager Earthmoving & Mining, location Nigeria
At Liebherr, innovation, quality and reliability are our top priorities – particularly in the earthmoving and mining sectors. Our machines set the standard, and thanks to a global service network, we offer fast, professional on-site support. Become part of the global Liebherr world and shape the future with us.
For Liebherr Nigeria Ltd., we are looking for an experienced Service Manager Earthmoving & Mining to lead aftersales service operations for Earthmoving & Mining equipment in Nigeria. You will be responsible for delivering high-quality service, maximizing equipment uptime, and driving customer satisfaction and service business growth.
Your tasks
- Service Operations: Manage all field and workshop activities, ensuring safe, timely and high-quality execution
- Customer Support: Serve as the main customer contact and resolve issues efficiently
- Leadership: Lead, coach and monitor service teams
- Technical Support: Guide to troubleshooting and major repairs
- Parts & Planning: Ensure parts availability and optimize service planning
- Warranty & Quality: Oversee warranty handling and continuous improvement
- Business Growth: Identify opportunities to increase service revenue and warranty recovery
- Cost & Reporting: Control costs and track performance against KPIs
- Compliance & Safety: Ensure adherence to standards and HSE practices
Your Skills
- Bachelor’s degree in mechanical, electrical or related engineering field
- 7–10 years experience in heavy equipment service (mining/earthmoving preferred)
- Proven experience managing efficient, well-performing service teams and operations
- High customer satisfaction orientation and
- Strong technical knowledge (hydraulics, engines, electrical systems)
- Experience with Liebherr equipment is an advantage
- Fluent in English
- Willingness to travel frequently within Nigeria
Have we sparked your interest? Then we look forward to receiving your online application.
If you have any questions, please do contact Sami Tarazi. Please note that applications via e-mail will not be considered.
One Passion. Many Opportunities.
The company
Liebherr-Export AG based in Nussbaumen, Switzerland, is part of the international Liebherr Group in the fields of construction machines as well as refrigeration and freezing. The company operates in the export markets for several product segments of the Group.
Location
Liebherr-Export AG
Liebherr Nigeria Ltd.
Idu Industrial Area 1 & Ext. Cad Zone C16
Plot 734B Abuja
Nigeria (NG)
Contact
Sami Tarazi
sami.tarazi@liebherr.com
